Questions & answers
Straight answers about our materials, our process and our showrooms. Can’t find yours? Call (519) 894-1991 or send us a note.
About KW Countertop
Who is KW Countertop?
KW Countertop is a countertop fabricator and installer based in Kitchener, Ontario, serving Southwestern Ontario since 1997. We have completed over 130,000 installations for homeowners, builders and businesses. More about us.
Where are your showrooms?
Our Kitchener showroom, 10,000 sq ft stone gallery and head office is at 149 Manitou Dr, Kitchener, ON N2C 1L4. Our Guelph showroom is at 82 Woodlawn Rd W, Guelph, ON N1H 1B2.
What are your hours?
Kitchener: Monday to Friday 8 AM to 5 PM, Saturday and Sunday 9 AM to 4 PM. Guelph: Monday to Friday 9 AM to 5 PM, Saturday and Sunday 9 AM to 4 PM.
Materials
What countertop materials do you offer?
Quartz, granite, porcelain and laminate, plus solid surface for institutional projects. We also carry sinks, faucets and accessories.
Which brands do you carry?
Quartz from Vicostone, HanStone, Cambria, Wilsonart and LX Hausys; porcelain from Infinity Stone, Cosentino Dekton and RG Stone; laminate from Formica and Wilsonart; and natural granite in many colours.
Which countertops need sealing?
Granite is natural stone and benefits from periodic sealing. Quartz, porcelain and laminate are non-porous and never need sealing.
What’s the best countertop for an outdoor kitchen?
Porcelain and granite handle sun, heat and weather. Most quartz isn’t recommended outdoors because long UV exposure can discolour it. See outdoor countertops for Ontario.
Can I see full slabs before I choose?
Yes. Our 10,000 sq ft stone gallery in Kitchener holds full slabs and remnants, and you can browse the current inventory online on our Stone Gallery page.
Process & installation
How does a countertop project work?
Five steps: consult and quote, precise digital laser templating, fabrication in our Kitchener facility, installation by our own team, and after-sales support. Our process can take a project from vision to installation in as little as one week.
Do you use subcontractors?
No. Templating, fabrication and installation are done by our own in-house teams, never subcontracted.
How do I get a quote?
Send your project details through our quote form, call (519) 894-1991, email info@kwcountertop.com, or bring your plans to a showroom.
How should I prepare for installation day?
Clear the countertops and the space around them, make sure cabinets are level and installed, and confirm details like sink, faucet and appliance choices before templating. Our preparation guide has a full checklist.
Commercial & multi-unit
Do you work on condo towers and multi-unit buildings?
Yes. We partner with developers and general contractors on high-rise towers, low-rise buildings and townhome communities. See multi-unit projects.
Do you work with kitchen, bath and millwork companies?
Yes. We supply and install tailored surfaces for kitchen, bath and millwork partners, and their clients can use our showrooms and slab gallery for selections.
Do you handle institutional projects?
Yes, including schools, healthcare facilities, long-term care homes and public buildings, with solid surfaces that meet institutional durability and hygiene standards.
Bring your vision to life
Visit our Kitchener and Guelph showrooms to see full slabs and finished edges, or send us your plans for a written quote. Our own team handles every step from templating to installation.
- Kitchener 149 Manitou DrDirections
- Guelph 82 Woodlawn Rd WDirections
- Open 7 days a week








